Our Commitment To You

This document sets out Pure Digital’s internal policy regulating the manner in which we collect, use, disclose, protect and manage any data which you have provided to us, which is capable of identifying you as an individual, whether on its own or in conjunction with any other data which is or is likely to be accessible by us (“Personal Data”).

By accessing and/or using Pure Digital’s site or services, you are deemed to have agreed to this policy. If you do not agree to this policy, please cease to access and/or use Pure Digital’s site or services immediately. Pure Digital reserves the right to change, modify, add, or remove portions of this policy at any time. Please check this page periodically for changes.

Personal Data Collection and Use

To enable Pure Digital to process your application we will acquire information such as your name, e-mail and business addresses, and other relevant business details.

Pure Digital may receive and store certain types of information whenever you interact with us. For example, we may use “cookies” which gather information whenever your browser accesses our website. The information which we collect may include but is not limited to the Internet Protocol (IP) address used to connect your computer to the Internet; the website visited before you reached Pure Digital’s site; your login information; email address for your Pure Digital account; password to your Pure Digital account; computer and connection information such as browser type and version, time zone settings, browser plug-in types and versions; operating system and platform; and products you have viewed or searched for previously. Most browsers automatically accept cookies, but you may modify your browser settings to decline cookies.

Please note that you may not be able to sign in or use some of the features of our service if you decline to accept cookies from us.

Other Uses of Your Personal Data

• In addition to the uses listed above, the Personal Data that we gather from you may be used in any or all of the following ways:
  
  
  • for your access and use of our products and services;
  • to personalize and manage our Site and/or App for you and to display advertising which may be of interest to you;
  • to send you information concerning products and services which you may be of interest to you;
  • to contact you in the event that you have raised any complaint, given feedback to us, raised a query and/or any other type of request with us;
  • to improve our service to you and other users;
  • to facilitate any investigation as may be carried out by a competent authority;
  • to conduct internal audits;
  • in any manner as may be required by any act, statute, law, regulation or order of a competent authority, Court or tribunal of competent jurisdiction.
• There are instances in which we may be required to share your Personal Data to agents, service providers and/or suppliers who may be assisting us or which we may have engaged to optimize, monitor, research the performance and/or use of our Site and/or App. We will only share your Personal Data insofar as is necessary for these parties to perform their tasks or provide their services to us. It is our duty to ensure that these third parties protect your Personal Data in a manner that is consistent with this Privacy Policy.


• We will not use your Personal Data for any other purpose not contemplated within this policy unless we have obtained your deemed or express consent.

Do Not Call Provisions

• Pure Digital is committed to complying with the Do Not Call provisions in the Personal Data Protection Act 2012. We are mindful of engaging each of our users in a targeted and relevant way which respects our users’ individual preferences.


• We may send marketing information to your telephone number if:
  
  
  • you have given us your consent to do so;
  • your telephone number is not registered with the Do Not Call Registry administered by the Data Protection Commission of Singapore; OR
  • the sending of such information to your telephone number is otherwise permissible under the applicable laws and regulations.
• Any marketing information that we send to you is intended to keep you updated on any new products and/or services that have been added to our Site and/or App, exclusive offers, rewards, special deals and/or other promotions that we or the Financial Service Providers that we partner may offer from time to time.


• If you do not wish to continue receiving such marketing information from us, you may opt out of the same (i.e. withdraw your consent to receiving marketing information by that medium) by replying to the SMS according to the instructions for unsubscribing in the said SMS, by informing Pure Digital’s representative who has called you of the same, or by contacting us at hello@puredigital.co Your request will be processed within 30 days.


• Please note that after opting out, you may still continue to receive from us non-marketing information such as product updates and service notices, as permitted under the applicable laws and regulations.

Protection of Your Personal Data

• We take the protection of your Personal Data from unauthorized access by others seriously. We shall make reasonable security arrangements to prevent the unauthorized use, collection, disclosure or copying of your Personal Data.

Withdrawal of Consent To Use, Access and Corrections To Your Personal Data

• You are entitled to withdraw your consent to any use and/or disclosure of your Personal Data that you have provided to us. This may be performed by following the instructions to unsubscribe as may be contained in the media by which our marketing information was sent to you. However, if you withdraw your consent to any use or disclosure which is necessary for us to provide our services to you, you will no longer be able to use our services. If the event that you inform us of your desire to withdraw your consent to any use or disclosure of information which is necessary for us to provide our services to you, we will advise you of the consequences as part of the withdrawal process.


• You may request to have access to the Personal Data that you have provided to us and which we retain, and/or request that we disclose the ways in which your Personal Data has been used or to whom it may have been disclosed to. We are required to respond to all requests for access by you within 30 days of receipt of your request unless otherwise stated by us.


• It is your responsibility to ensure that all the Personal Data you provide to us is accurate and complete. Nevertheless, mistakes do occur and in such event, you are entitled to make corrections to your Personal Data. For direct requests to us, we are required to respond to you in respect of your request for correction within 30 days unless otherwise stated by us.

Contacting Us About This Policy

• In respect of any of the matters about this policy in general, you may direct your queries to our appointed Data Protection Officer at hello@puredigital.co